Online Reputation Management
Your online reputation directly impacts sales, trust, and growth.
Digiphlox: 🔍 What is Online Reputation Management?
Online Reputation Management (ORM) is the process of monitoring, influencing, and improving how your business or personal brand appears online. In today’s digital-first world, a single negative review or misleading news article can hurt your brand image, cost you customers, and damage trust.
At DigiPhlox, we help businesses, professionals, and public figures take control of their digital narrative by eliminating negative impressions and building a strong, trustworthy online presence.
🧠 Why ORM is Essential for Every Business?
- 💼 93% of consumers read online reviews before making a purchase
- 📉 One negative link on Google can reduce business leads by up to 22%
🧾 Customers trust online reviews as much as personal recommendations
Whether you’re a startup, a well-established brand, or an individual with a public profile — your online reputation directly impacts sales, trust, and growth.
✅ Our Comprehensive ORM Services
🌐 Brand Reputation Monitoring
We monitor your brand across:
- Search engines (Google, Bing)
- Review platforms (Google My Business, Justdial, Practo)
- Social media (Facebook, Instagram, Twitter)
Forums, blogs, and media publications
Real-time alerts help us act fast when something goes wrong.
💬 Review Management & Generation
- Respond to reviews professionally and promptly
- Resolve customer complaints and turn negatives into positives
- Encourage satisfied customers to leave glowing reviews
- Automate review collection through SMS, WhatsApp, or email
🧹 Removal / Suppression of Negative Content
We help remove or de-rank:
- Defamatory articles
- Unfounded allegations or fake news
- Negative reviews or forum posts
- YouTube videos or social media content
